What we automate
- Lead response: AI chat on WhatsApp and your website that answers common questions and collects details at any hour
- Lead qualification: scoring and routing so sales sees the best prospects first
- Follow-up: timed messages and email sequences for leads that are not ready yet
- CRM updates: new leads and conversation outcomes written to your CRM or a shared sheet automatically
- Reporting: campaign and lead data pulled into one dashboard without manual exports
- Creative variations: AI-assisted copy and visual variants for testing, reviewed by a person before they go live
How a project runs
- Map the current journey from ad click to sale, and find where leads are lost or delayed
- Design the flow: what the automation says, what it hands to a person, and when
- Build it and connect it to your ad platforms, WhatsApp Business, CRM and analytics
- Test it with real scenarios before going live
- Monitor conversations and refine the scripts and scoring
Where a person stays in the loop
Automation should handle the repetitive work, not make promises on your behalf. Pricing questions, complaints and anything outside the script are handed to your team. Every AI-written message template and ad variant is reviewed before use.
Data and privacy
Personal data collected through automated conversations is handled with consent and in line with Indonesia's Personal Data Protection Law (UU PDP). We only collect the fields you need.
Works best with paid media
Automation pays off fastest when it sits behind campaigns that already bring in enquiries. It pairs naturally with click-to-WhatsApp ads and performance marketing.
Questions we're often asked
Does this replace our sales or customer service team?
No. It takes over first replies, qualification and routine follow-up, so your team can focus on the leads most likely to buy.
Which tools do you work with?
We work with the WhatsApp Business Platform, common CRMs, Google Sheets, Google Analytics and the major ad platforms. If you already use a CRM, we connect to it rather than replace it.
Can the chat reply in Bahasa Indonesia?
Yes. Conversations can run in Bahasa Indonesia, English or both, in your brand's tone of voice.